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84-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH2. Overview2.1 IntroductionThe 4-, 8-, and 16-Port ServSwitch™ EC Series IP KVM Switches allow

9CHAPTER 2: Overview2.2.2 BACKPANELFigure 2-2. The 8-Port ServSwitch back-panel view.Table 2-2. Rear-panel components.Component DescriptionBarrel conn

104-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH2.3 What’s IncludedYour package should include the following items. If anything is missing ord

11CHAPTER 3: Installation3. Installation3.1 Quick Start GuideThis quick start guide describes three different ways to quickly set up yourServSwitch.Be

124-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTHEFIRSTWAY:IF YOU DON’T HAVEDHCP (DYNAMICHOSTCONFIGURATIONPROTOCOL)1. Connect the CAT5 cable

13CHAPTER 3: InstallationFigure 3-2. Windows XP Network Connections screen.5. Right-click on Local Area Connection, then select Properties. See Figure

144-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH6. Double-click on Internet Protocol (TCP/IP). See Figure 3-4.Figure 3-4. Local Area Connectio

15CHAPTER 3: InstallationFigure 3-5. TCP/IP Address screen.THE SECOND WAY:IF YOU HAVEDHCP (DYNAMICHOSTCONFIGURATIONPROTOCOL)1. Write down the ServSwit

164-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH3. Access the DHCP log from your file server. A simple DHCP log looks similarto the one shown

17CHAPTER 3: Installation6. Type admin for both username and password, then click on the Loginbutton.THE THIRD WAY:USING THEHYPERTERMINAL VIA ASERIALP

184-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHFigure 3-9. Administrator screen.3. If you’ve never set up your HyperTerminal before, it will

19CHAPTER 3: Installation4. In the Name field, enter the name you choose, for example, abc. Next, clickon an icon. Then click on OK, or click on Cance

204-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHFigure 3-12. Port Settings screen.7. From the Bits per second drop-down menu, select 115200. C

21CHAPTER 3: InstallationFigure 3-13. HyperTerminal screen.9. Follow the instructions on the screen. For example, simply type I to set yourIP, type F

224-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH3.2.2 WINDOWSXPANDWINDOWSSERVER20031. From the Control Panel, click on Mouse.2. Go to Pointer

23CHAPTER 3: InstallationFigure 3-14. Sample setup using a 16-port ServSwitch (KV9316A).NOTEThe restrictions on functions such as cascading and the as

244-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHFigure 3-15. Rackmounting the ServSwitch.3. Connect a straight-through Ethernet patch cable to

25CHAPTER 3: Installation9. Power on the ServSwitch by connecting the AC adapter to a suitable poweroutlet and the opposite end of the power cord to t

264-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHFigure 3-16. Remote control access screen.Double-click on the small rectangle window in the mi

274. Advanced OperationsThe Web interface is the most intuitive way to configure the ServSwitch. It alsooffers a Java based VNC client that you can us

1FCC AND IC RFI STATEMENTSFEDERAL COMMUNICATIONS COMMISSIONANDINDUSTRY CANADARADIO FREQUENCY INTERFERENCE STATEMENTSClass B Digital Device. This equip

284-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH2. Once you type in the username and password, click on the Login button tocontinue. Figure 4-

29CHAPTER 4: Advanced OperationsFigure 4-3. Setup and Administration Links screen.4.2.1 NETWORKCONFIG(IP ADDRESS, NETMASK, GATEWAY)From the Setup and

304-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHThe options shown in Figure 4-4 are described in Table 4-1.Table 4-1. Network Configuration sc

31CHAPTER 4: Advanced OperationsTable 4-1 (continued). Network Configuration screen options.Parameter DescriptionMake changes effective now Click on t

324-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTable 4-2. Users and Passwords screen options.Parameter DescriptionCurrent Users Create a new

33CHAPTER 4: Advanced Operations4.2.3 CHANGESYSTEMIDENTIFICATIONFrom the Setup and Administration Links screen (Figure 4-3), click on Changesystem ide

344-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTable 4-3 (continued). Security Profile screen options.Parameter DescriptionSet master passwor

35WARNINGBe careful NOT to lock yourself out! Be certain that your IP will beaccepted by your filter.VNC Security LoginWhen a new VNC connection is es

364-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTable 4-4 describes the options shown in Figure 4-7.Table 4-4. Access Sharing Policy screen op

37The second drop-down menu options are shown in Figure 4-8. These options aredescribed in Table 4-5.Figure 4-8. Access Sharing Policy screen, menu #2

24-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHNORMAS OFICIALES MEXICANAS (NOM)ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD1. Todas l

384-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH4.2.5 KEYBOARDMAPPINGFrom the Setup and Administration Links screen (Figure 4-3), click on Key

39CHAPTER 4: Advanced Operations4.2.7 DEBUGNETWORKSETUPVALUES ANDROUTINGFrom the Setup and Administration Links screen (Figure 4-3), click on Debugnet

404-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTable 4-7 (continued). Debug screen options.Parameter DescriptionCurrent Users When you select

41CHAPTER 4: Advanced OperationsFigure 4-11. RADIUS Configuration screen.Table 4-8 describes the options in Figure 4-11.Table 4-8. RADIUS Configuratio

424-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTable 4-8 (continued). RADIUS Configuration screen options.Parameter DescriptionNew Secret Typ

43CHAPTER 4: Advanced Operations4.2.11 FIRMWARE ANDFLASHMEMORYMANAGEMENTFrom the Setup and Administration Links screen (Figure 4-3), click on Firmware

444-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTable 4-9 (continued). Firmware and flash memory management screen options.Parameter Descripti

45CHAPTER 4: Advanced OperationsNOTESDo NOT turn off power to the unit before this operation completessuccessfully. It may take several minutes to wri

464-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH4.2.13 HOW TOSPEEDUPYOURSERVSWITCHAs you log in to the ServSwitch with admin as the username a

47CHAPTER 4: Advanced OperationsFigure 4-14. Main Menu screen.4.3 The Status TabWhen you click on the Status Tab in the Home screen (Figure 4-2), the

3NOM STATEMENT12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarizacióndel equipo no sea eliminada.13. Los cables de la fuen

484-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH4.6 The Copyright TabWhen you click on the Copyright tab in the Home screen (Figure 4-2), theS

494.7 The Site Map TabWhen you click on the Site Map Tab in the Home screen (Figure 4-2), the screenshown in Figure 4-16 appears.Figure 4-16. The Site

504-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH5. Accessing ServSwitch FeaturesOnce you access and configure the ServSwitch unit’s networking

51CHAPTER 5: Accessing ServSwitch FeaturesFigure 5-1. Cascade application.To poweradapterLocalmouse andkeyboardInternet orIntranetRemoteuser A(New Yor

524-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH5.2 Selecting Computers Using On-Screen Display (OSD)The ServSwitch can operate via an on-scre

53CHAPTER 5: Accessing ServSwitch FeaturesFigure 5-3. Slave OSD screen.The port number of the currently selected computer is displayed in red, just li

544-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHThe Function and Escape keys work as follows:Function key F1 allows you to edit a computer or

55CHAPTER 5: Accessing ServSwitch FeaturesAutoScanIn this mode, the ServSwitch automatically switches from one powered-oncomputer to the next one, seq

564-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHKeyboard SpeedThe ServSwitch offers a keyboard typematic setting that overrides the similarset

57CHAPTER 5: Accessing ServSwitch Features5.3 Selecting Computers Using Keyboard Hotkey CommandsEach computer is assigned a numeric ID. To directly sw

44-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTRADEMARKS USED IN THIS MANUALBLACK BOX and the Double Diamond logo are registered trademarks,

584-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHTable 5-1. Hotkey commands.Command Description<Left-Ctrl><Left-Ctrl> X Switch to P

59Changing Your ConfigurationAfter the initial power on, any device (either a ServSwitch or a PC) can be addedor removed from a PC port on the ServSwi

604-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCH6. How to Remotely Controlthe Host Computer(s)6.1 Accessing the VNC InterfaceThere are three w

61CHAPTER 6: How to Remotely Control the Host Computer(s)Figure 6-1. Web interface screen.Click on one of the following options:Java VNC with no encry

624-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHThis client software requires the use of Java 2 (JRE 1.4) to enable features likewheel mouse s

63CHAPTER 6: How to Remotely Control the Host Computer(s)NOTES (continued)The port number 15900 is arbitrary in the above example and can be anynumber

644-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHThis tells you which system you are controlling, what encryption algorithm wasused, and what k

65Menu: Shows the main menu; refer to Section 6.4 for more information.Video: Shows the video-tuning menu where the picture quality can be adjusted;re

664-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHFigure 6-4. The Main menu.The main menu window may be moved by clicking and dragging on the ti

67CHAPTER 6: How to Remotely Control the Host Computer(s)B/W Min/Avg/Max/Auto: Bandwidth controlThe white button is the mode in which the system is cu

5CONTENTSContentsChapter Page1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

684-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHVirtKeys buttonClick on this button to access the virtual keyboard. Virtual keyboard provides

69CHAPTER 6: How to Remotely Control the Host Computer(s)will also simulate the indicated key being pressed. You may then click in the toppart to send

704-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHAuto EverythingPress this button to automatically fine-tune all three adjustments. If the test

71Sampling PhaseThis option does not normally need to be used since the ServSwitch tunes thesampling phase whenever the video mode changes. This butto

724-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHAppendix A. TroubleshootingA.1 Problems/SolutionsNOTEIf you are experiencing trouble with your

73APPENDIX A: TroubleshootingProblem: The mouse on the remote site does not work or is not synchronized.Solution:1. Make sure there is only one mouse

744-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHProblem: The VGA image is not clear.Solution: You may be using poor quality VGA cables. Make s

75Problem: The letters on the TFT LCD display are blurry or have shadows.Solution: You may have improper resolution settings. Under the Control Panel,

764-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHProblem: I cannot select a computer connected to a slave.Solution: Make sure that the slave’s

77APPENDIX A: TroubleshootingConnect a computer to the ServSwitch and power this computer on. Power on theServSwitch while pressing the ESC key on the

64-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHChapter Page4.3 The Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

784-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHA.3 Shipping and PackagingIf you need to transport or ship your 4-, 8-, or 16-Port ServSwitch

79APPENDIX B: Supported ProtocolsAppendix B. Supported ProtocolsService Description BenefitsSSH Secure Shell May be used to securely tunnel VNC andHTT

804-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHService Description BenefitsRADIUS Centralized Allows integration with existing RADIUS authent

81APPENDIX C: About Security Certificate WarningsAppendix C. About SecurityCertificate WarningsC.1 Frequently Asked QuestionsWhat is a security certif

824-, 8-, AND 16-PORT SERVSWITCH EC SERIES IP KVM SWITCHC.2 Installing the New CertificateThe following instructions detail how to install the certifi

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7CHAPTER 1: Specifications1. SpecificationsMaximum Supported Video Mode: Local: 1600 x 1200 @ 85 Hz; Remote: 1024 x 768 (8-bit color)Connectors: All: