Black Box IPBX1224 Bedienungsanleitung PDF herunterladen (Seite 17)

- 60 SOHO: Up to 20 users, 10 concurrent calls

- 65 SMB: Up to 30 users, 12 concurrent calls

- 305 SMB: Up to 150 users, 45 concurrent calls

- 355 SMB: Up to 400 users, 75 concurrent calls

Yes Yes Yes Call queues

N/A (monthly fee per user) Yes No Yes Call queues

Low to high end (M indicates medium-size business, i

indicates ISDN model):

- Quadro2x: 2 analog phones, up to 16 IP phones, 18

extensions, 12 concurrent calls

- QX1000: Up to 1,000 IP phones, SIP only

Yes No Yes

ACD (automatic

call distribution)

- Unlimited extensions

- Two server models support 23 and 100 concurrent calls

Yes

Yes (with

optional HUD

Team call

management

software)

Yes

Yes with Call

Center and Unified

Agent Editions

N/A (monthly fee per user) Yes

Yes (with

optional HUD

Team or HUD

Agent call

management

Yes

Call center features

with Connect+

N/A (monthly fee per user) Yes

Yes (with

optional HUD

Team or HUD

Agent call

management

Yes Available

N/A (monthly fee per user) Yes No Yes

ACD and Call

Queue

1 2 ... 12 13 14 15 16 17 18 19 20 21 22 ... 72 73

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