
Customer Interaction
Center - Local Control
VoIP Model
Hybrid local/hosted VoIP contact center
Small to medium-size
business
Customer Interaction
Center - Remote Control
VoIP Model
Hosted VoIP contact center
Small to medium-size
businesses
Customer Interaction
Center - Remote Control
TDM Model
Hosted VoIP contact center working with existing
customer PBX
Small to medium-size
businesses
Customer Interaction
Center For Unified
Communications
Hosted VoIP contact center Enterprises
Junction Networks
OnSIP Hosted VoIP
Small to medium-size
businesses, including
SOHO
LG-Ericsson
iPECS LIK 5.6 LIK MFIM 50/100/300/600/1200
50 to 1200 users in 1
solid state small size
(size of a small book)
Hosted Voice & Integrated
Voice
Small to Medium-sized
businesses
Microsoft
Lync IP PBX/unified communications software Enterprises
Mitel
Communications Director
IP PBX software for deployment on industry standard
servers
Medium and large
enterprise
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